Privacy Policy
Last updated: 2 July 2026
This Privacy Policy describes how Zeffl Group ("we", "us", or "our") collects, uses, and protects your information when you use zeffl.com or any of the software products we operate.
1. Information we collect
Depending on the product you use, we may collect:
- Account information — such as your name and email address, when you create an account or contact us.
- Billing information — such as your billing name, email, and transaction details. Card and payment details are processed by our payment gateway partners and are never stored on our servers.
- Usage information — such as log data, device and browser information, and how you interact with our products, used to keep them secure and improve them.
2. How we use your information
We use the information we collect to provide and operate our products, process payments and issue invoices, respond to support requests, improve our products, and meet our legal obligations. We do not sell your personal information to third parties.
3. Payment processing
Payments are processed by secure third-party payment gateways (such as Razorpay). Your payment details are handled directly by the payment gateway in accordance with their own privacy policy and applicable security standards.
4. Cookies
Our websites may use cookies and similar technologies for essential functionality and basic analytics. You can control cookies through your browser settings.
5. Data sharing
We share information only with service providers that help us operate our products — such as hosting, email, analytics, and payment processing providers — and only to the extent needed to provide our services, or where required by law.
6. Data retention and security
We retain personal information only for as long as needed to provide our services and meet legal requirements. We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) across our websites.
7. Your rights
You may request access to, correction of, or deletion of your personal information by writing to us at zefflhq@gmail.com. We will respond within a reasonable time.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.
9. Contact
For privacy-related questions, contact us at zefflhq@gmail.com.